Here is a simple problem that confused me for a little bit. I had a customer with a webcam who could not get it to work. I reinstalled the drivers several times without success. Eventually I narrowed it down to a Windows 10 setting. If you using O&O ShutUp 10 (and you very much should!) then you will have to change two settings. Under the Privacy settings page, go the Camera and Microphone settings and turn them both on. Be sure to turn off app access to the camera and microphone except for any one specifically need. This will allow programs to access the camera just fine. (And remember: the purpose of Windows 10 is to make money off you after the first day; making your life easier is not part of that purpose.)

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