Archive for October, 2013


Recently I had a problem with PDF’s in IE10. The only thing I saw when opening a PDF was the no symbol, a circle with a line through it. After looking through many posts on adobe.com and other sites, after uninstalling and reinstalling Adobe Acrobat Reader 11 several times, I finally found this message board post that fixed that fixed the problem: http://forums.adobe.com/message/5262172. That foum post referenced this page: http://superuser.com/questions/561036/unable-to-open-ie-10-in-32-bit-mode.

The answer that worked for me, and found in the links above, was to set the registry key value HKCU\Software\Microsoft\Internet Explorer\Main\TabProcGrowth to 1. After restarting Internet Explorer, PDF’s opened just fine.

You will also want to make sure the Adobe Reader ActiveX add-on is enabled. If the above solution does not work, then disable IE10’s protected mode under the security settings. Worst case scenario is to revert to IE9 or, ideally, use Mozilla Firefox or Google Chrome. It is a good idea to use Firefox or Chrome anyway.

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Overview of Printers

A printer is something almost everybody needs. This post is a reference for my customers to help them purchase the right printer for their needs. Printers come in many types: standalone and all-in-ones; laser and ink and impact and thermal; black and white and color. Some copier machines also double as a printer. Before you decide, you should know the advantages of each.

Continue reading

As I have told my customers, I hate the cloud. But businesses looking for a new revenue stream love the cloud. And they want you to love the cloud too so that you will be stuck giving them money each month. Because of this cloud fad, a new wave of acronyms has appeared: SaaS, PaaS, and IaaS. These stand for Software as a Service, Platform as a Service, and Infrastructure as a Service. Closely related to these is MaaS, or Malware as a Service.

The most important thing you need to know about all these is that it is just a way to make you pay for a very long time. The only one relevant to home users is SaaS, so we will start there. Continue reading

I installed a D-Link DWA-162 Wi-Fi adapter and it keep dropping the connection. Now it was not losing the signal, but communication between it and the router would stop after about 10 seconds. Very frustrating. Especially since the router was 20 feet away. What was happening was there was interference in the room causing the problem. I had to change a driver setting to fix that problem. But here is a checklist to fix possible Wi-Fi problems.

  • In the Device Manager, check the driver settings to see if there is something related to interference. This should be your first step if no other wireless devices are having trouble. In the example of the D-Link device, there was a setting that fixed the problem. I cannot remember the name of the setting (I think it was roaming interference), but it had 6 levels: highest, high, medium, low, lowest, and none. I first set the level to highest and had no problems, but quickly noticed the internet speed would speed up and slow down. So I set the level to medium and the internet worked fine for 30 minutes with no slow downs.
  • Also in the Device Manager, check to make sure the power settings for the driver is properly set. Do not let Windows power down the hardware.
  • Update your driver and device firmware.
  • Rename the SSID (broadcast) name.
  • Change the frequency channel used. Try several different channels.
  • Increase the channel bandwidth. If that doesn’t work, lower the channel bandwidth.
  • Switch to WPA encryption. And if that doesn’t work, switch the WEP. And if that still doesn’t work, switch to no encryption.
  • If the problem still persists, then you might have to start tinkering with the router settings. At this point, if the equipment is old, it is probably better to replace.