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Tips For a Good Password

The most common password used on the internet is “password”.  And sad to say, people use the same password on several sites. You have access to one, you have access to all. This allows cybercriminals to build up a database on you and can lead to fraud.

So what is a good password? First, take a look at this list. Don’t use any of those passwords. Next, read Kaspersky Antivirus’s 6 bad ideas for a password. However, ignore Kaspersky’s rule for developing a good password. View full article »

Why I Hate Windows 8

This entry has been updated for the 9th time. Last update was 5/24/2014. Rumors are that Windows 9 will be released early 2015 and include a full start menu.

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I encountered a Windows 7 computer that would only boot to a black screen. The only thing I saw was a mouse arrow. At first I suspected the hard drive was corrupt, so I cloned the hard drive. But the problem still existed. With this computer I still had reason to believe the hard drive was bad. Next I scanned for a virus in Windows directory and the only that was discovered was one of those junk free programs that deliver pop-up ads.

It was at this point that I decided to try an easy solution. Since this was Windows 7 there would a good copy of the registry files at %windir%\system32\config\RegBack\. So after making a backup of the current registry files, I copied the good registry over the current ones. With this computer, some of the current registry files were twice as big as the good copies, which is why I think something was wrong with the old hard drive. After I did this, the computer booted fine.

Some other suggestions included running System Restore. I was lazy in this instance and didn’t try that. But I did increase the System Restore capacity once I got back into Windows. If you are still using Windows XP, you can always find the registry files under the \System Volume Information\ folder. Some other suggestions are that certain key folders have been corrupted or have corrupt permissions. Check the Windows folder, the Program Files folders, and the Recycle Bin folder.

I have experienced a rash of failing hard drives lately. It is important to always have a good backup because hard drive failures can happen suddenly. There are several types of hard drives failures and depending on what type it is will determine success or failure in recovering data. Hard drive failures can be divided into 4 main categories: head crash, bad sectors, defective controller, and write wearing. The last one only applies to solid-state hard drives (SSD’s). When a hard drive’s motor gets old it does slow down but as long as the motor spins fast enough the hard drive is still useable; that is not a failure.

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A lot of my customers are confused about the networking standards, especially the wireless ones. This post will explain in simplified detail about what the networking standards mean.

First, you must know the IEEE (Institute of Electrical and Electronics Engineers) is one of the many organizations that sets and defines standards. A lot of people call it “the I triple-E”. Even though the standards are set by the non-profit IEEE it does not mean the standards are patent free. Corporations are members of the IEEE and they give input into the standards. Businesses know it is in their financial interests to have standards and so they work together.

There are various committees of the IEEE. The 802 committee, which was coincidentally formed on February 1980, is responsible for all networking standards. Each committee is sub-divided into different working groups numbered in the order of creation. Some working groups were disbanded, some inactive (which means no new development but future development may occur), some are reserved for possible development, and some are still active. Each working group can define various standards which are denoted by either a letter or number. Examples: 802.15.1 is the Bluetooth standard and 802.11b is one of the many wireless networking standards.

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Many people ask me about my recommendations for printers. So, this blog post will help save time from now on. This is a guide to printers and with only one exception you will have to decide what printer to buy.

When it comes to printers you must always factor in the consumables: ink, toner, drums, and so on. As a general rule, cheap printer have more expensive consumables so that the manufacturer can recoup the cost of the printer. Not too long ago HP, Epson, and Lexmark were called an ink cartel because their high priced ink. Competition has forced them to lower costs.

Below are some guides to help you choose a printer. It is based on my opinion.

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Updated 8/18/2014: Adobe had a cloud outage which left users unable to use their program for 27 hours. I also updated some other information. Microsoft Azure also had a major outage.

I know I do not update this blog very often. The purpose of this blog is to catalog my repair notes to help me and my customers. I tell my customers all the time that I do not like the cloud. But it seems like the cloud is a new buzzword that companies are jumping to make money on. Especially annoying is Microsoft’s tight integration of their cloud service called OneDrive (because they lost a legal battle over the name SkyDrive in the UK).

It may surprise people that the cloud is just a fancy way of saying something that has existed since the internet began. All the cloud is data on another server.

Below are my reasons for wanting to stay away from the cloud.

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Now here is a dilly of a pickle (in the words of Ned Flanders). I happened upon a hard drive whose partition structure was damaged. Since this was a NTFS formatted partition, it gave Windows fits but not Linux. Try as I might, because of what was corrupted there simply was no to repair the NTFS partition. But all is not lost because the files themselves are undamaged. Here are the steps to recover the data.

  • First, use a program such as Clonezilla to make a copy of the hard drive. Always work with the copy. Clonezilla will also copy the corruption to the NTFS partition data. But since it ignores the errors to the partition data and only cares about file data, the copy will be quick unless the hard drive has bad sectors.
  • Next, use a program such as GParted to delete the damaged NTFS partition.
  • You can also use GParted to create a new NTFS partition, but you might be better off using Windows. In any event, make sure a new NTFS partition is created. It cannot be FAT32 or exFAT or any other file system. (Side point, these steps would apply to the Mac HFS+ file system as well.)
  • Whatever you do from now on, do not use the copied hard drive for anything until the files are recovered. Any action may cause old files to overwritten.
  • Now, use a good undelete program to recover the files. Not a free undelete program. Save all the files to a 3rd hard drive. Once all the files are off, then you may safely move them to the copied hard drive.

You will have to reinstall Windows (or OS X). But at least the majority of the files, if not all of the files, are available. What I  did was to put a copy of pictures into a separate folder, a copy of documents into another, and so on. This allowed the customer to more easily sort through recovered files to find the ones most important to him.

Firefox is my browser of choice. It is faster than Internet Explorer and I prefer its user interface over Google Chrome. Like all programs, sometimes files get corrupted. If your Firefox browser is unable to load, the fix is easy enough.

  • Make a copy of the user’s profile files. These can be found in c:\Users\<user name>\AppData\Local\Mozilla and c:\Users\<user name>\Roaming\Mozilla or c:\Documents and Settings\<user name>\Local Settings\Application Data\Mozilla and c:\Documents and Settings\<user name>\Application Data\Mozilla.
  • Uninstall Firefox, make sure you delete all user profiles.
  • To be sure, delete the two folders above (but not their copies). Then delete the c:\Program Files\Mozilla Firefox\ folder or c:\Program Files (x86)\Mozilla Firefox\ folder.
  • Reinstall Firefox.
  • The installation process will create a new user profile. Quite Firefox. Then go back to the folders in the first step and delete the new user profile folders. Then rename the copy user profile to the above names. This will return all your plugins and preferences.

This is a guide to fix Windows Update for Windows Vista and later. It is a guide for when Windows Update just does not work. The steps below assume there are no malware, viruses, or rootkits on the computer.

  1. If using an Intel processor, update the Rapid Storage Technology (RST) driver. Try downloading it from Intel’s website first, but if a compatible one is not found, you can download a know good copy here. Try Windows Update after restarting.
  2. If Windows Update still does not work, download the Windows All In One repair. Make all the necessary backups. The repairs you want to make sure are done are to (1) Reset Registry Permissions; (2) Reset File Permissions on the Windows drive, usually c:; (3) Repair WMI; (4) Repair Windows Firewall; (5) Repair Internet Explorer; (6) Repair HOSTS File; (7) Remove Policies Set by  Infections; (8) Repair Winsock & DNS Cach; (9) Repair Proxy Settings; (10) Repair Windows Update; (11) Repair MSI; (12) Restore Important Services; and (13) Set Windows Services to Default Settings. Reboot after complete and try Windows Update again.
  3. If Windows Update still does not work, try an in-place upgrade.
  4. If the in-place upgrade fails, then start using Google to search for the error code given by Windows Update. If no code is given, then search for Windows Update problems without an error code.

Sometimes, a virus or malware will modify the registry so that when you log in, a malicious file is processed instead of the standard windows file. There are several types of viruses that do this. Fortunately, the fix for all is the same. This is different than when Windows immediately restarts in Safe Mode. If that happens, you have malware that you will need to remove without Windows running.

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Here is a bug that is in Windows 7. It may show up in Windows Vista and Windows 8/8.1. If your computer has a UPS backup battery supply, you may be unable to change the battery level in the power options. Here is how you fix that.

Press the start button and type “gpedit.msc”. Expand Computer Configuation. Then expand Administrative Templates. Then select All Settings. Search for Critical Battery Notification Level, Critical Battery Notification Action, Low Battery Notification Level, and Low Battery Notification Action. Open each one of these and choose a value you wish.


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